Thursday, 6 May 2010

Review of Box.Net Online Storage Solution

Introduction
Since 2005, founders Aaron Levie and Dylan Smith as well as their fast-growing team have carved out Box.net as one of the most popular and trusty internet services for storing and collaborating documents from anywhere. Today, over 2,000,000 people, small businesses, and large corporations around the world use Box.Net to easily interact with the information and people that matter most. Box.net is situated in Palo Alto, California.

Security Abilities
Box.Net provides 256bit encryption on data during transfer back and forth to it's serviers. Box.Net host their servers at multiple high-grade data centers with current audits, 24 hour monitoring and video surveillance, on-site security patrols, and demanding admittance controls. All power and environmental units are in an N+1 redundant plan to ensure fault tolerance. Many power feeds, UPS devices, and onsite backup generators assure constant functioning and hardy infrastructure. Data is automatically backed up to a physically separate place. This ensures that they always have multiple copies of your files.

Backup Options
Box.net is not a backup solution, notwithstanding, you can reserve upto five separate versions of files if you have the Individual account or upto ten versions if you have the business account.

Restore Options
Apart from the file versioning mentioned above, there is no restore functionality.

Control and Analysis
This is a web-based solution with nothing to setup on the desktop, therefore CPU and bandwidth throttling will not apply.
Logging and Reporting are accessible but exclusively in the Enterprise edition.

Interface
The interface is very simple to use and offers effortless uploading and sharing of files and folders via the web portal. The Business and Enterprise editions provide an Admin Portal and the ability to manage multiple accounts.

Device Support
If your device can get to the net, then you can use Box.Net.

Limitations
  • The Lite and Individual editions cannot be used for business.
  • The Lite edition has an single file size limit of 25 Megabytes while the rest of the versions have a 1 Gigabyte limit on
  • There is nonetheless, no limit on the amount of data you can transfer.
  • File retention for erased files is 30 days which is the industry norm.
File Sharing and Collaboration
In all editions, you can invite individuals to cooperate via email and you can import your email contacts via comma-delimited files or directly if you have an Gmail, Yahoo or Hotmail Account.
Uploaded files can be managed in folders or directly in your home page. Once you have a folder you can:
  • Request collaborators to share the files in the folder.
  • Attach to the folder
  • Share the folder
  • Embed the folder in a website
  • Add comments and tags
  • Enter a statement for the folder
  • Monitor activity in this folder via email notifications
  • Set the access level for the folder:
  • Private, Collaboration, or Global
  • If sharing globally, you can assign a Vanity name to the folder
  • One additional nifty feature is the ability to set an date on the folder share.

Synchronisation
There is no file or folder synchronisation.

Web 2.0 Integration
This is where Box.net shines most brightly! Box.net uses the OpenBox standard which means it is directly compatible with an ever developing group of Web 2.0 applications. Everything from iPhone apps to Online Office apps suchas Zoho and EditGrid to eFaxing via eFax to managing CRM with SalesForce and all your favourite Social Networking sites. You can even include Google Analytics to your account so you can find out how people are accessing your files.

Customer Support
  • Telephone support is available but not on a toll-free number and only in business hours.
  • Email Support is accessable via a webform on the contact page.
  • Non-interactive support is good: There is a good FAQ section; a Knowledgebase; a forum and a blog. A demo and case studies are also provided.
  • A free trial is available for the Business edition.
  • We found the support staff to be friendly, well informed and willing to help in any way they could.

Ease of Use
Box.Net is really easy. Once you have uploaded or created some content then you truly start to see how easy it is to use. Collaboration is a breeze and it becomes a so simple to work online with others when you have a easy to use, streamlined and clear environment to work in.

Cost
  • Box.Net offers 4 packages as shown below:
    • Lite: no charge
    • Individual - $9.99 / month
    • Business - $15 / month
    • Enterprise - Price on application
  • Initial setup on all packages is free
  • There are no options for added storage.
  • There are no limits to the amount of devices that can be used with the service

Initial allowed storage space
  • Lite: 1Gb
  • Individual: 5Gb
  • Business: 10Gb / person
  • Enterprise: infinite

Conclusion
If you are looking for an online backup solution then this is NOT the product for you. If you are hunting for a really logical,effortless and simple to manage web-based collaboration tool then look no further. The functionality to implement email notifications when something changes in one of your project folders is a particularly useful touch. Box.Net is the best online collaboration tool we have reviewed so far.

For a more in-depth review click here.
To compare Box.Net to other leading Online Storage Providers click here

Monday, 3 May 2010

Review of MozyPro Online Backup Solution

Overview and History

MozyPro Backup is the property of the Decho Corporation which is a totally owned subsidiary of the EMC2 Corporation, a fortune 500 company. Decho was founded in 2005. They currently own head-quarters in Seattle, Washington with other offices in Pleasant Grove, Utah; London, England; Shanghai, China; Montreal, Canada; and Bangalore, India.
Mozy currently has over one million customers and over 50,000 businesses, preserving a total in excess  of 25 petabytes of files - that's twenty-five thousand terabytes or 25 million gigabytes!

Security Abilities

MozyPro is a totally secure online backup  package. All traffic to and from the Mozy servers is encrypted with 128bit SSL encryption which is the industry standard. Once on the servers your data is encrypted with either 448bit Blowfish technology or your own 256bit AES private key encryption. This is the best security commercially available today. As for actual security, the data centers deploy 24 hour on-site monitoring and security, state-of- the-art fire detection and suppression power distribution and seismic safeguards that can survive a 7.5 magnitude quake.

Backup Features

Mozy provides block level incremental online backups and can be organized to backup either on a set schedule or invisibly in the background. In our tests, it took less than thirty minutes to backup two gigabytes of data on a home 8mbps DSL line uploading and downloading other data. Also, because of the block level nature of Mozy's backup application, open or locked files can be backed up easily.
A progress indicator is accessible if you click on the icon in the system tray. When first setup Mozy Online Backup includes all the current user's profile files including documents, music, videos, etc. However, it is a easy task to add or remove folders and files to/from the backup job. The Home editions do not accept backup of network drives however, the Pro and Enterprise editions do. None of the  packages let backup of removable media.
The business editions - MozyPro and MozyEnterprise - permit online backup solutions for Exchange server, SQL server and LDAP directories such as Active Directory and Lotus Notes.

Restore Abilities

File restore is by request through the web portal, the desktop app or by right-clicking in a folder and selecting restore. When a restore is requested, the system packages all the files requested into a special file and notifies you by email when the restore is ready for restoring. File versioning is active on all backed up media, so you can choose to restore an older variation of any file you have backed up. Files can be restored to their initial location or to any location of your choosing.

Control and Analysis

Mozy Online Backup accommodates your needs by allowing you to control how much CPU and bandwidth are obtainable to the program. These can be easily oriented from the desktop application. Proxy servers are also supported and Mozy can be setup to use these via the desktop application.
All activity that Mozy carries out is logged and can be examined either from the desktop application or via the web portal.

Interface

MozyPro provides a great deal of information and allows centralized configuration and logging which is ideal when managing backups on PCs and laptops that may not even be in the same location. Multiple accounts can be setup as well as multiple devices. A more restricted interface is provided with MozyHome.

Device Support

Currently Mozy Online Backup only supports backup of MAC and PC clients. In addition MozyPro backs up MAC And PC servers.

Limitations:

  • MozyHome cannot be utilized commercially.
  • The basic free account is limited to 2Gb of storage although this can be increased by allowing other people to become users. For every further signup you get an additional 250Mb of virtual space.
  • There are no limits set on the size or type of individual files. 
  • There are also no limits on the total amount of data backed up or restored.
  • Mozy free allows backup of 2 devices under 1 user account; MozyHome allows upto 5 devices but each additional device will cost $4.95 per month per device.
  • Both MozyPro and MozyEnterprise allow infinite devices and users but there is a cost for each device.
  • File retention - the amount of time a file remains available for restore after it has been 'deleted' - is 30 days for all account types.

File Sharing and Collaboration

Mozy is not a file sharing or collaboration tool. It is a backup product. That being said, it does support sign-in, sign-out and multiple levels of security to an individual file level.

Synchronization

You can synchronize multiple devices with the central web portal.

Web 2.0 Integration

Mozy does not provide FaceBook or similar integration.

Customer Support

Mozy's customer support is commonsense: They supply great user guides, full FAQs and a knowledgebase. There is also a blog and plenty of testimonials and case studies available. Email support is available to all types of accounts, but, telephone support is only available to MozyPro and MozyEnterprise users and live chat is not usable to free users.

Usability

MozyHome is very effortless to use. You can go from signup to backup in less than 5 minutes and it really is a 'set it and forget it' procedure. MozyPro has a slightly harder learning curve but this is understandable since it provides much more features.

Closing comments

If you are trying to find a sure-fire, set-it-and-forget-it backup provider that does not cost too much, will grow or shrink to meet your situation and is a snap to change then Mozy Online Backup is your best solution. If you are trying to backup many gigabytes of files that changes on a frequent basis then there are different and cheaper solutions available.

Still not sure about Mozy? Check out this comparison table.